Empathy is considered essential to therapy because for any therapeutic tactic to work, the therapist has to make the person in treatment feel understood. A good therapist will generally be able to sense another person’s emotion through concentration and active listening, but the process requires continued engagement.
Here’s how: Listen carefully. Be a good a listener and try to repeat what the customer says to assure them that you are listening and that you understand their concerns. Smile. Make it your problem. Allow them to ‘get it all out’ Be respectful. See it through their eyes. Understand their priorities. Show that you care.
In fact, his actual definition of empathy was much more nuanced than “reflection of feelings.” Rogers suggested that empathy is the ability to understand another person’s experience in the world, as if you were that person, without ever losing the “as if” sense.
Examples of Empathy in Different Situations A Friend Fails a Test. Imagine you are a student and a friend in your class has just failed a major test or exam. A Student Gets Bullied. Overwhelmed Co-Worker. Employee With a Bad Day. Client Struggling With Loss. Patient in Pain. Friend Enduring a Break-Up. Sick Spouse.
These are cognitive, emotional and compassionate empathy . This page explains what is meant by each of these types if empathy . It also explains how and why it is possible to demonstrate one or more of the three types of empathy , yet still come across as uncaring.
Empathy is important because it helps us understand how others are feeling so we can respond appropriately to the situation. It is typically associated with social behaviour and there is lots of research showing that greater empathy leads to more helping behaviour.
It’s empathy . You’re making total sense. I understand how you feel. You must feel so hopeless. I just feel such despair in you when you talk about this. You’re in a tough spot here. I can feel the pain you feel. The world needs to stop when you’re in this much pain. I wish you didn’t have to go through that.
Use this inspirational empathy words list to express your feelings: Things are tough right now, but I’m here. I understand how hard this is for you. What you’re saying makes so much sense to me. I wish I had been there with you when that happened. That must have hurt your feelings. I hear what you’re saying.
“I would feel X too in that situation” Here, ‘X’ could stand for ‘frustrated’, ‘upset’, ‘confused’ or even ‘surprised’. By confirming that you would feel the same way, you create a sense of accord. It not only shows empathy for the customer’s plight, but also assures them that their feelings are understandable.
The first three conditions are empathy, congruence and unconditional positive regard. These first three conditions are called the core conditions , sometimes referred to as the ‘facilitative conditions ‘ or the ‘client’s conditions ‘. In other words, they are the conditions that the client needs for the therapy to work.
Advanced empathy enables the client to see new perspectives on their behaviours, experiences and feelings (Dryden, 1996). In advanced empathy what the counsellor is communicating to the client is the felt sense. The felt sense it what is on the edge of the awareness, between the known and the unknown.
Congruence is the primary attribute of an effective therapist. The congruence refers to the balance between their inner experience and outward expression. By being congruent , these two states match and therefore the therapist is authentic: There is no facade for the presented to the client.
Work with statements like “I can ‘t imagine what you’re going through” or “I’ve never been in your situation, but it must be incredibly difficult.” Sometimes, instead of apologizing, we should be expressing gratitude for the fact that this person has opened up to us at all.
Cognitive Empathy For example , if a friend doesn’t get a job they interviewed for, you can most likely see their disappointment. However, you may also recognize that they are talented and will likely find a great job soon.
Empathic responding is when the therapist reflects (consistently) to the client BOTH the feeling that the client is experiencing and the reason for that feeling (as expressed by the client). Here are a few examples of empathic responding : You feel angry because you did not receive the raise you expected.